WHO ARE WE AND WHAT IS OUR APPROACH TO YOUR PRIVACY?
Narin Boutique is incorporated in Kurdistan Region and are proud to be suppliers of ladies’ fashion. We’re committed to protecting any data that we collect concerning you. We think it’s really important that you read and understand the privacy policy as it will explain how Narin Boutique collects and uses your personal information, how it may be used by third parties and why we do this.
HOW ARE WE PROTECTING YOUR DATA?
For the purposes of data protection this policy refers to the 1998 Data Protection Act until 25th May 2018 and thereafter the EU General Data Protection Regulation (GDPR) or any subsequent, and successor, legislation.
Narin Boutique is the data controller of the personal information we hold about you. By using our services, you agree to the use of the data that we collect in accordance with this Privacy Policy. All personal information is kept on a secure server.
WE WANT YOU TO KNOW THAT WE’RE COMMITTED TO PROTECTING YOUR PRIVACY
We collect the minimum amount of information about you which helps us provide you with a satisfactory service. This may include personal details or details about your order. We want you to know that the use of this website gives us the right to collect that information, but importantly gives you the option to opt out at any time. We do it as we want to get to know you better, which means we can process your orders faster and and show you more of the offers and products you love. And if there’s a problem with your order (unlikely, but it does happen), it also means we can deal with it super-speedily.
WHAT INFORMATION DO WE COLLECT?
We may collect any or all of the information that you give us depending on the type of transaction you enter into. This may include the following –
- When you purchase from us at boutique.narinbeauty.com or via the Narin Boutique App we ask for, and collect, personal information such as including your name, address, telephone number, date of birth and email address and items ordered.
- If you set up an online account with us, we will also store your password.
- If you sign up to receive our email newsletter, we will request and store your email address.
- Narin Boutique and third-party providers of advertisements may also collect information regarding your visit to boutique.narinbeauty.com. This may include where you are geographically, how you were referred to us (e.g. search engines or email marketing), your browser and device type, the pages you viewed, the duration of your visit and any search terms used. This information may be collected even if you do not register an account with us.
- Other information that may be needed from time to time to process a request may also be collected as indicated on the website.
- Data in relation to credit card payments is processed on a secure website linked to ours and they have their own privacy policy.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the information collected primarily to make your shopping experience as fun and easy as possible. We may use your information in the following ways –
• From time to time we may want you to know about special offers and promotions we’re running, so we may use your registered information to send marketing messages via mobile phone or e-mail services or catalogues via post. You can opt out of marketing emails and SMS messages at any time.
• We use your information so that we can successfully process your order which includes delivery, payment and returns.
• Our online account holders require an email address and password to access their account so that you can order all of your glam styles.
• We may also use demographic information such as postcode, preferences and interests to improve our services.
• We take fraud very seriously, so the information helps us assist in its detection and prevention.
• Our Courier Service has selected access to your details for delivery purposes only.
Under data protection law, it is considered a legitimate business interest for us to use our customers’ details for direct marketing, so we may contact you in this way so you find out about our latest ranges and offers.
Data collected in the UK is held in accordance with the Data Protection Act. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.
WHAT WE DO WITH THE INFORMATION WE GATHER AND WHY DO WE CONTACT YOU?
We think of our customers as our friends, so we want to know everything about what you like and what you aren’t as keen on. We also want you to be the first to know about every exciting development at Narin Boutique! So why are we contacting you, or using your information?
- We may use the information to improve our products and services. We only want you to have the BEST time when shopping at Narin Boutique.
- If you have signed up for our newsletters, we contact you to update you about exciting new product launches, sales and offers which are exclusive to our subscriber list. You can opt out of marketing emails at any time.
- When you make a purchase online, we will contact you by email to notify you of updates to your order.
- If using our click & collect service you will be notified by email and SMS when your order is ready to collect.
- We may also contact you about leaving reviews for products once you have received your order.
- If successful when entering any of our amazing competitions or prize draws we will contact you by email to notify you.
- We will contact you by telephone if there is a problem with your order or if we need to get in touch regarding a refund.
- For items being delivered by our courier, the courier company will send you an email or a text message with a delivery update if you provided a valid phone number and email address when you placed the order.
- If you purchase an item in one of our stores and consent to an electronic receipt this will be sent via email.
- From time to time, we may also use your information to contact you for market research purposes. We may use the information to customise the website according to your interests.
DO WE SHARE ANY OF THIS INFORMATION?
We think of our customers as our friends, so we want to know everything about what you like and what you aren’t as keen on. We also want you to be the first to know about every exciting development at Narin Boutique! So why are we contacting you, or using your information?
- We may use the information to improve our products and services. We only want you to have the BEST time when shopping at Narin Boutique.
- If you have signed up for our newsletters, we contact you to update you about exciting new product launches, sales and offers which are exclusive to our subscriber list. You can opt out of marketing emails at any time.
- When you make a purchase online, we will contact you by email to notify you of updates to your order.
- If using our click & collect service you will be notified by email and SMS when your order is ready to collect.
- We may also contact you about leaving reviews for products once you have received your order.
- If successful when entering any of our amazing competitions or prize draws we will contact you by email to notify you.
- We will contact you by telephone if there is a problem with your order or if we need to get in touch regarding a refund.
- For items being delivered by our courier, the courier company will send you an email or a text message with a delivery update if you provided a valid phone number and email address when you placed the order.
- From time to time, we may also use your information to contact you for market research purposes. We may use the information to customise the website according to your interests.
